This privacy policy explains how Snap Essence handles personal data when you use the website, make an enquiry, arrange product photography, or receive edited files and related services.
You may have rights to access your data, request correction of inaccurate information, ask for deletion in appropriate cases, object to certain processing, or request restriction of processing. Where a request cannot be fully granted, we will explain the reason in general terms.
To make a rights request, use the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify the request and to locate the relevant records. If a request involves project files, gallery access, or retained business records, we will review it against applicable legal and operational limits.
Booking records, correspondence, project files, and delivery information are retained for the period needed to manage the project, resolve queries, meet accounting or legal obligations, and maintain business records. When data is no longer needed, it is deleted or anonymised in a reasonable manner.
When we make material changes, we will update the policy on this page and, where appropriate, provide a further notice through the website or direct communication. The date of the latest revision should be checked before relying on the policy.
We may process contact details, business and order information, product descriptions, reference materials, shot lists, booking and payment records, delivery instructions, gallery selections, file naming details, and communications relating to the session. We may also process technical data such as device, browser, and usage information when the website is used.
We receive data from website forms, email, planning calls, product intake arrangements, proof gallery activity, and file delivery interactions. Some technical data is generated automatically by the website and hosting environment when pages are visited or forms are submitted.
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics or performance cookies to understand site use and improve reliability. Where third-party tools are used, they are limited to the functions needed to support the website.
You can manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect form submission, gallery access, or other site functions that rely on them.
We use personal data to respond to enquiries, assess product count and usage needs, prepare quotes, plan intake and delivery, manage reference materials and shot lists, produce and edit images, operate private selection and delivery galleries, name files by SKU where required, process payments, maintain records, and meet legal or accounting obligations. We may also use data to protect the website, prevent misuse, and improve service administration.
We may share data with hosting providers, email and form service providers, payment processors, file delivery tools, and other operational suppliers that support the website or studio workflow. These parties act on our instructions or under their own service terms and are used only to the extent needed for administration, delivery, or technical support.
We may share personal data with public authorities, legal advisers, or other parties where disclosure is necessary to comply with law, enforce agreements, protect rights, or respond to a lawful request. We may also disclose information to prevent fraud, security incidents, or misuse of the website or services.
Use the contact details below for privacy questions, data requests, or policy-related correspondence.
